Our refund policy offers a full refund within 3-7 days and a partial refund based on your purchased pack, excluding cases of change of mind or unresolved connection issues. Please try our trial before making a purchase. Refunds are not available for 1-month and 3-month packs. For 6-month packs, a full refund is possible within 3 days, and for 12-month packs, within 7 days. Partial refunds apply to both 6-month and yearly packs, depending on usage duration. Refund requests prohibit future subscriptions to our service.
For quick refund request application contact connect@nebulascreen.com or open a ticket